jhallum |
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Hi folks,
I got an email for an order with some contents for subscriptions that I notified you that I wanted cancelled here on Dec 11, 2020 (currently unresponded to on page three of this forum).
The order number is: 36322765
Will my credit card be refunded for the subscriptions if they are shipped without my approval if you can't remove them from the order before it ships?
Please let me know the status.
-jeremy
Logan Harper She/Her Customer Service Representative |
Hi folks,
I got an email for an order with some contents for subscriptions that I notified you that I wanted cancelled here on Dec 11, 2020 (currently unresponded to on page three of this forum).
The order number is: 36322765
Will my credit card be refunded for the subscriptions if they are shipped without my approval if you can't remove them from the order before it ships?
Please let me know the status.
-jeremy
Hi!
Our sincerest apoligies for the oversight of your previous post. I have cancelled your subscriptions per your request and you should be receiving an email confirmation as well. I was also able to update your order before it shipped out, and I have sent you an updated confirmation for the order as well. Please let me know if I can assist you further :)